How to Purchase or Cancel a Package in Healthie

If your healthcare provider offers packages for services, you can easily purchase and manage them through your Healthie Client Portal.

How to Purchase a Package

To purchase a package your provider has shared with you:

1. Open a Web Browser on your computer or phone.
2. Log in to your Healthie Client Portal: Click here to log in.
3. From your Dashboard, scroll to “Available Packages.”
4. Click “View” to see package details.
5. Click “Purchase” to complete your payment.

📱 Note: Packages cannot be purchased through the Healthie mobile app. You must use a web browser.

How to Cancel a Recurring Package

If you’ve purchased a recurring package (like a monthly subscription), you can now cancel it directly from your portal:

1. Log in to your Healthie Client Portal on a web browser.
2. Click on “Packages” in the top menu.
3. Locate the recurring package
4. Click “Cancel” next to the subscription you'd like to stop.
5. Confirm your cancellation.

📩 Your provider will be notified of the cancellation. You'll also receive a confirmation email.