Reset password

Reset your password

You can reset your password by clicking Forgot my Password and entering your e-mail address. 

If your e-mail address exists in the system, you will receive an e-mail with instructions to proceed. 

If you do not see an e-mail in your inbox, or this link has expired, you may: 

  • Check your spam / promotions folder OR 
  • Reset your password to trigger an e-mail to your inbox OR
  • Check other e-mail address inboxes that you have, to confirm that you are in the e-mail inbox that you gave to your provider OR
  • E-mail your provider directly, to request that they resend your invite link

Note: If you are using a work-related or university e-mail address, sometimes restrictions and privacy settings will prevent Healthie e-mails from reaching your inbox. In this instance, please reach out to your system administrator to enable e-mails from 

Change your password

  • Log into Healthie from a computer or your web browser (NOT the mobile app)
  • Navigate to Settings > Personal Account
  • Change your Password (For account security, you will be prompted to enter your current password. If you do not know your password, reset it using the instructions above)

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