Sync Fitbit with Healthie

You can share Fitbit health metrics with your provider in Healthie through Google Health and your phone's health integration.

IN THIS ARTICLE:



Set up Fitbit data sharing

On iOS: use Apple Health

Your data follows this path: Fitbit → Google Health → Apple Health → Healthie.

  1. Connect your Fitbit to Google Health.
  2. Set up Google Health to share your Fitbit data with Apple Health.
  3. In the Healthie iOS app, open the main menu and go to Integrations to connect Apple Health and allow Healthie to read the data you want to share. Follow the Apple Health setup guide.

Connecting Fitbit to Google Health alone is not enough: the Apple Health integration must also be set up in Healthie.

On Android: use Health Connect

Your data follows this path: Fitbit → Google Health → Health Connect → Healthie.

  1. Connect your Fitbit to Google Health.
  2. Set up Google Health to share your Fitbit data with Health Connect.
  3. In the Healthie Android app, open the main menu and go to Integrations to set up Google Health Connect and grant the requested data-sharing permissions. Follow the Health Connect setup guide.

Connecting Fitbit to Google Health alone is not enough: the Health Connect integration must also be set up in Healthie.



Troubleshoot missing Fitbit data

  • Confirm that your Fitbit data appears in Google Health.
  • Confirm that Google Health is sharing the data with Apple Health on iOS or Health Connect on Android, and that the data appears there.
  • Check that the corresponding integration is connected in Healthie and has permission to share the data you want your provider to see. For Apple Health, a Connected status alone does not confirm that read permissions are enabled; see the Apple Health permissions instructions.
  • If the integration is not available in Healthie, or a metric is missing, ask your provider to check that the integration and relevant tracking settings are enabled for your account.

The data available in Healthie depends on what Google Health shares with Apple Health or Health Connect and what the corresponding Healthie integration supports. You and your provider can review synced entries in your Healthie journal or metrics feed.



Manage a legacy Fitbit account connection

Healthie may still display Fitbit account controls such as Connect, Resync, and Disconnect. These controls manage a separate Fitbit account connection; they do not set up the Apple Health or Health Connect integration required for the Google Health sharing paths above.

To disconnect a legacy Fitbit account connection from the Healthie web portal, open Settings > Integrations, open the three-dot menu beside Fitbit, select Disconnect, and confirm. This disconnects the separate Fitbit account connection, not Apple Health or Health Connect.


Needing to reach your provider?

If you would like to reach your provider, we recommend that you Message your Provider via Chat. Within your account, navigate to Chat > New Chat Message. 

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