Sync Apple Health with Healthie

You can sync your Apple Health with your Healthie account, which will allow your provider to view key metrics related to your health and wellbeing. 

IN THIS ARTICLE:


How to sync your Apple Health account with Healthie

Sharing Fitbit data on iOS

On iOS, your data follows this path: Fitbit → Google Health → Apple Health → Healthie.

Connect your Fitbit to Google Health and set up Google Health to share your Fitbit data with Apple Health. Then complete the Apple Health integration setup in Healthie using the steps below and allow Healthie to read the categories you want to share.

Connecting Fitbit to Google Health alone is not enough: Apple Health must also be connected to Healthie with read permissions enabled. If Fitbit data is missing, confirm that it appears in Google Health and Apple Health before checking the Healthie permissions described in this guide.

From your mobile device: 

  • iOS App > Navigation Menu > Settings > Integrations > Apple Health 
  • You'll see a list of categories that you can sync to your Healthie account. Toggle the categories you'd like to sync by tapping the button. Green = they will sync. You can also tap "Turn All Categories ON" 
  • Be sure to tap the "ALLOW" option on the top right to enable to connection. 

If you navigate back to Integrations, you will see the status "Connected" if your Apple Health has been connected to Healthie


How to enable access if you have previously denied permissions

  • If you previously pressed "Don't Allow" in giving Apple Health permission to push information to Healthie, you will not see data sync from Apple Health to Healthie, even though you see a "Connected" status within the Healthie Mobile app. 
  • You need to enable "Healthie" to Read Data within your iOS app settings
  • Navigate to iOS Settings > Health > Data Access & Devices > Healthie > Select Fields you'd like Healthie to Read Data From

Notes

  • Information is shared only with your provider - no one else will have access to information to your health data transferred between Apple Health and Healthie
  • It may take 24 hours for the sync to activate; please give the connection 24 hours to process before reaching out to your provider for further assistance
  • If you have synced your Apple Health with Healthie, and are not seeing entries appear, please confirm that when you view your synced integrations, you see "Synced" appear within your Healthie app. If not, please go through the Sync process again. 

Needing to reach your provider?

If you would like to reach your provider, we recommend that you Message your Provider via Chat. Within your account, navigate to Chat > New Chat Message. 

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